Contact Us
Please send inquiries related to your use of Internet Speed Test to the email address below.
Email: contact@mion-space.dev
To make your inquiry easier to understand, please include the inquiry type in the email subject line.
Examples:
[Service Inquiry] Question about speed testing[Bug Report] Upload test does not start[Privacy] Inquiry about personal information processing[Advertising Inquiry] Advertising and partnership inquiry
Error and Bug Reports
If you experience a problem while using the Service, including the following information will help us investigate it.
- The page where the problem occurred
- The browser and version you are using
- The device or operating system you are using
- A description of the problem
- A screenshot of the error screen, if possible
For inquiries about internet speed or networks, it is also helpful to include your internet service provider (ISP) and the network environment you are using.
Do not send passwords, payment information, or other sensitive personal information by email.
Privacy Inquiries
Inquiries about personal information processing, cookies, or requests to exercise rights concerning personal information may be submitted through the email address above.
Depending on the nature of the request, we may ask for additional information to verify your identity.
Please review the Privacy Policy and Cookie Policy for details.
Advertising and Partnership Inquiries
You may also use the email address above for advertising, partnership, or other business inquiries.
Please include the purpose of your inquiry and contact information where you can be reached.
Response Information
Submitted inquiries are reviewed and answered in the order they are received.
Depending on the nature of the inquiry, we may be unable to provide an answer or may need additional information.